Effective Date: July 4th 2024
Trustech IT Solutions, we value your privacy and are committed to protecting your personally identifiable information (“PII”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and use our services.
1. Information We Collect
Cookies Trustech IT Solutions uses cookies to recognize return visitors as unique users. Cookies are small text files placed in the ‘Cookies’ folder on a visitor’s hard disk, allowing us to remember the visitor. Our cookies are readable only by Trustech IT Solutions and do not access, read, or modify any other data on your computer. You can refuse cookies via your web browser settings; however, doing so may require you to re-enter certain information at each visit and may limit site customization based on your preferences. Cookies themselves do not contain any personal information, but we may link the information stored in cookies to any PII you submit while on our site.
Information Gathered We collect information about your browser type, operating system, IP address, cookie information, timestamp (time page accessed and time spent per web page), and clickstream information (e.g., pages viewed and time spent on them). This information is gathered while you are on our site. We do not collect information about other third-party sites you have visited. We automatically receive and record this information on our server logs from your browser.
In certain sections of our site, we may invite you to contact us, request information, or complete a registration form. We may ask for PII such as your name, email address, password, login ID, and other contact information. Providing this information is voluntary, and visitors can choose not to enter any PII.
We may also collect PII when you use certain Trustech IT Solutions services, through the use of our sites, or when you enter promotions or contests offered by us on and through our sites.
2. Use of Personally Identifiable Information
Trustech IT Solutions uses your PII to:
- Contact you to deliver services or information you have requested
- Verify your authority to enter certain areas of the sites
- Improve the content and general administration of the sites and our services
- Provide you with notices regarding our services
- With your permission, provide updates and information about Trustech IT Solutions and our services
We may track information in aggregate form that does not contain your PII, such as the total number of visitors to our sites, the number of visitors to each page, browser type, external web sites linked to, and IP addresses. We may analyze this data for trends and statistics and use it to administer the site, track user movement, and gather broad demographic information.
3. Disclosure of Personally Identifiable Information
Trustech IT Solutions may disclose your PII without prior notice if we believe we are required to do so by law, court order, subpoena, regulation, or other government authority. Only the information requested or described will be disclosed as directed. Subject to legal obligations, we will notify customers of the information request as allowed by the subpoena or court order. We do not sell your PII to any company, organization, or third party. We do not share, sell, rent, or trade PII with third parties for their promotional purposes. We use great care in keeping your information secure and private.
4. Communication from Trustech IT Solutions
Special Offers and Updates We will occasionally send newsletters and information on products, services, special deals, and promotions. You can opt-in to receive these emails from us. Out of respect for your privacy, we offer the option to not receive these types of communications. If you wish to unsubscribe, you may do so by clicking the unsubscribe link within each newsletter or contacting us at [email address].
Service-Related Announcements We will send service-related announcements on rare occasions when necessary, such as temporary suspensions for maintenance. You may opt-out of these communications as with all others by clicking the unsubscribe link within the announcement or contacting us at info@trustechsol.co.
Opt-out We provide the opportunity to opt-out of having your PII used for certain purposes when we ask for this information. If you no longer wish to receive our newsletter or promotional communications, you may opt-out by following the instructions included in each communication or emailing us at info@trustechsol.co.
5. Customer Testimonials/Comments/Reviews
We occasionally post customer testimonials and comments on our sites, which may contain PII. We obtain each customer’s consent prior to posting their name and comment.
6. Links to Third-Party Sites
Our site may provide links to other websites or resources over which Trustech IT Solutions does not have control (“External Web Sites”). These links do not constitute an endorsement, approval, or recommendation by Trustech IT Solutions. By accessing or using our site, you acknowledge that Trustech IT Solutions is providing these links as a convenience and is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked External Web Sites. We encourage you to read the privacy statements of these other sites before submitting any personal information.
7. Children’s Privacy
As a business-to-business company, Trustech IT Solutions does not knowingly contact or collect personal information from children under 13. Our site is not targeted toward children under 13. If you believe that we have mistakenly or unintentionally collected such information through our site, please notify us at info@trustechsol.co so we may immediately delete the information from our servers.
8. Security
Trustech IT Solutions employs reasonable procedural and technological measures to help protect your PII from loss, unauthorized access, disclosure, alteration, or destruction. For example, we store the PII you provide on computer systems with limited access in controlled facilities. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer, log out before leaving a site or service to protect access to your information.
9. Reservation of Rights
Trustech IT Solutions reserves the right to change the terms of this privacy policy at any time in its sole discretion and will post notice of the updated Privacy Policy on our sites. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the sites and provision of PII will be subject to the terms of the then-current Privacy Policy. If you have any questions about this Privacy Policy or the practices of this site, please contact us at info@trustechsol.co